Property

VIDEO: What should I do when a tenant won't pay rent?

Posted on: Wednesday, November 22, 2017

You thought you’d found the perfect tenants, but then you realise that they haven’t paid their rent. What should you do?

• First, communication is key. Always check the day after rent is due to make sure it is in your account. If it’s not there, contact them straight away. There could be a simple answer, like a transfer issue. Keep clear records of all communications.

• Generally, give up to seven days as a grace period, then give a formal letter, and then give 24 hours’ notice to visit the property.

• Does your tenant have a guarantor to pay their rent if they are unable to? Get in touch with them as they may be able to settle the bill.

• Have you got landlord insurance? A ‘rent guarantee’ will provide rental arrears and financial help.

• Problem still not solved? It’s time to get the courts involved. Talk to a legal advisor like a solicitor and bodies like the National Landlord Association to help you.

Guild Members make great letting agents to help with any rental issues. Find your closest Member and find out more about lettings services today.

Recent News

The Guild secures ESTAS Award for Best Agency Network for the fourth consecutive year

The spookiest places to live in the UK

Opportunity knocks for record number of Guild Members at The ESTAS 2024

Read What Our
Customers Say

Having gone through Stevens estate agents for renting out a property and also selling a property I cannot recommend them enough. They are very efficient at answering questions and they ensured the sale of my property proceeded as quickly as possible making sure I was always kept up to date.

The landlord service is fantastic too and they maintained the rented out property so I didn’t need to get involved even when problems did arise .

A fantastic , professional team who are always so helpful.

The team were really responsive to queries that we had regarding our purchase. Having dealt with a number of Estate Agents in the past I would rate Stevens as one of the best that we've worked with. Hannah was excellent at keeping us informed throughout.

Very thorough service, all queries promptly followed up and some additional small requests for instance dealing with house clearance and cleaning (because the sellers were not local) undertaken without additional charge.

A trouble free transaction, much appreciated.

Went the extra mile to aid our recent home purchase.

Always helpful person on the end of telephone.

Attention to personal detail, which does make you feel that you are important

I am extremely pleased with the service and care taken with Stevens Estate agents. They handled everything from valuation to completion which helped with the painful process of selling our mums house. Thanks to all the staff.

How Much is Your Property Worth?

Request a valuation from Stevens Estate Agents.

Book a Valuation